Customer Accounts

Are you already swimming with WestSwim? If so – have you signed up to view your customer accounts to manage your bookings, account and make-up lessons?

Login 
Registering

After following the link above, you will see the screen below. To register, simply enter the email address associated with your WestSwim account. You will shortly receive a verification code via email which you will need to enter to complete the log in process. 

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Home Screen is where you can see an overview of your account. You will be able to view upcoming lessons, account balance and any relevant notices from WestSwim. You will also be able to advise non-attendance of your children (see below on how to do this)

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Bookings Tab is where you can see your current enrolments for all your children and notify absences. It will tell you their name, day and time of their upcoming lessons; and looks like this:

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Vouchers Tab is where you can view applicable make-up lessons and expiry dates for individual swimmers; and it will look like this:

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People Tab is where you can view applicable make-up lessons and expiry dates for individual swimmers; and it will look like this:

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Billing Tab is where you can view your invoices and make payment.  It looks like this:

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